Customer Support & Contact Information
"Committed to Making You Happy!"
Have a question about our products or services? Want to place an order? Stuck and need support? We will help you and are committed to making you happy!
Check our Frequently Asked Questions (FAQ) first. If you can't find an answer to your question there, please contact us!
If you simply have a general softball question (not related to our products or services) or want some advice from Marc or other softball experts, please visit our free softball discussion forum.
Due to our highly taxed schedule, the large volume of correspondence we received, and our commitment to answer our customers and people interested in our products or services quickly, we are sorry but we can't commit to answering each individual generic question or request for free advice.
However, if you do have a question about our products or services, want to place an order, or need support, please do not hesitate to contact us, we want to help you!
Here's how to contact us:
Email: support @ softballperformance.com
We respond very quickly usually within 24 hours.
Toll-Free Phone/Fax: 1-866-589-0439
Press # 1 for billing and customer questions
Press # 2 to place an order
Press # 3 for questions regarding seminars, private coaching or program design services.
We answer the phone live* on:
Tuesday 10 am to 1 pm EST
Wednesday 7 pm to 10 pm EST
Thursday 1 pm to 4 pm EST
*When you get our voicemail during non-live hours or during live hours (that happens when we are on another line), please leave us a message and we will call back within 24-48 hours or as soon as possible. We promise!
Mailing Address:
M.O. Dagenais & Associates, Inc.
154 Charlotte St., Suite #C508
Montreal, Quebec, Canada
H2X 4A1
"Boost Your Game with FREE Performance Tips!"
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